Overcrowding in emergency rooms and departments costs lives. A 2009 Government Accountability Office report
found that “emergent” ER patients – those who need treatment in 1-14
minutes – faced an average wait time of 37 minutes. Patients have to
wait longer than recommended over 50% of the time. One in four
hospitals even diverted ambulances to other emergency departments at
least once in 2006. In New York City, periods of ambulance diversion
increased the heart attack mortality rate by 47%.
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