Improving Patient Flow and Reducing Emergency Department Crowding

 http://www.ahrq.gov/research/findings/final-reports/ptflow/index.html

 

A Guide for Hospitals

This guide presents step-by-step instructions that can be used by hospitals in planning and implementing patient flow improvement strategies to ease emergency department crowding.
By Megan McHugh, PhD, Kevin Van Dyke, MPP, Mark McClelland, MN, RN, Dina Moss, MPA. 

Contents

Acknowledgments
Executive Summary
Section 1. The Need to Address Emergency Department Crowding
Section 2. Forming a Patient Flow Team
Section 3. Measuring Emergency Department Performance
Section 4. Identifying Strategies
Section 5. Preparing to Launch
Section 6. Facilitating Change and Anticipating Challenges
Section 7. Sharing Results
References
Appendix A: Guide to Online Resources Successfully Used by Hospitals to Improve Patient Flow
Appendix B: Implementation Plan Template
Appendix C: Example Implementation Plan
Appendix D: Additional Readings